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Articles in Scientific Journals

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  • Tsiotsou, R.H. (2021). Introducing Relational Dialectics on Actor Engagement in the Social Media Ecosystem, Journal of Services Marketing (forthcoming). Journal Impact Factor: 3.195 DOI: 10.1108/JSM-01-2020-0027.

  • Tsiotsou, R.H. (2019). Rate my firm: cultural differences in service evaluations. Journal of Services Marketing, Vol. 33 Issue 7, pp. 815-836. 2018 Journal Impact Factor: 2.42 10.1108/JSM-12-2018-0358

 

  • Τsiotsou, R. H. (2016) A Service Ecosystem Experience-Based Framework for Sport Marketing, The Service Industries Journal, Vol. 36 Issue 11-12, pp. 478 – 509, 2015 Journal Impact Factor: 0.78 10.1080/02642069.2016.1255731

  • Τsiotsou, R. H. (2016) An SDL Experience-Based Framework for Sport Marketing, The Service Industries Journal, Vol. 36 Issue 11-12, pp. 478 – 509, 2015 Journal Impact Factor: 0.78 10.1080/02642069.2016.1255731

  • Furrer, O., Sudharshan, D., Tsiotsou, R.H. and Liu, B. (2016). A Framework for Innovative Service Design. The Service Industries Journal, Vol. 36 Issue 9-10, pp. 452 - 471 2015 Journal Impact Factor: 0.78 10.1080/02642069.2016.1248420

 

  • Tsiotsou, R.  H. (2016). The Social Aspects of Consumption as Predictors of Consumer Loyalty: Online vs. Offline Services, Journal of Service Management, Vol. 27 Issue 2, pp. 91 - 116. 2015 Journal Impact Factor: 2.23 10.1108/JOSM-04-2015-0117

 

  • Tzoumaka, E., Tsiotsou, R.H., and Siomkos, G. (2016). Delineating the role of endorser’s perceived qualities and consumer characteristics on celebrity endorsement effectiveness. Journal of Marketing Communications 22(3), pp. 307-326. ABS 2010=2. 10.1080/13527266.2014.894931

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • Tsiotsou, R. H. (2004). Cause related marketing: The role of values on donor behavior. The Southeuropean Review of Business Finance and Accounting. Vol. 2 (2), 101-112.

 

  • Tsiotsou, R.H. (1998). A survey of sport club programs. Recreational Sports Journal (National Intramural-Recreational Sports Association), Vol. 22(2), p. 38-41.

 

 

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